Please review our guidelines regarding order issues, transit damage, and final sales.
At GLAMiCARE, we are committed to providing the highest quality, authentic, and fresh products. Due to the hygienic nature of skincare and cosmetics, and to preserve the integrity of our supply chain, we cannot accept returns once a product has left our facility.
Returns, exchanges, or refunds resulting from "buyer's remorse," miscalculation of market demand, or overstocking are strictly prohibited. Opened, tested, or used products cannot be returned under any circumstances.
We take every precaution to securely wrap and dispatch your orders. However, we understand that fulfillment errors or severe transit damage can occasionally occur. If you receive an incorrect item or a significantly damaged package, we are here to help make it right.
To qualify for a claim resolution, please follow these required steps:
Once your claim is reviewed and verified by our team, authorized refunds for damaged or missing items are typically issued as account credit to be applied toward your future wholesale or retail orders. In certain cases, depending on stock availability, a replacement may be arranged.